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CLUB PISCINE SUPER FITNESS is concerned with respecting your privacy and protecting your personal information.
In the context of using our services, Club Piscine Super Fitness may collect and you may provide us with personal information.
The purpose of this policy is to present the following to users of the services offered by Club Piscine Super Fitness:
In the context of using our services, CLUB PISCINE SUPER FITNESS may collect and you may communicate personal information. The collection, use, communication and retention of your personal information are subject to the Act respecting the protection of personal information in the private sector (CQLR, c. P-39.1).
Any information that relates to a natural person and allows them to be identified is considered personal. Your personal information may include, but is not limited to, your first and last name, date of birth, home address, phone numbers, gender, email address, information about your family situation, and the information you enter when creating a profile to join one of our services.
However, information concerning the exercise of a function within a company by the person concerned, such as their name, title and function, as well as the address, email address and telephone number of their workplace, will not be considered personal information.
We have established and implemented internal policies and procedures to adequately protect the personal information in our possession, regardless of its medium and form. We review them on a regular basis.
We make our employees aware of the importance of protecting personal information by requiring them to receive training on the subject and by periodically issuing directives highlighting their role and obligations in this regard.
In the course of our duties, we collect your personal and confidential information solely to enable us to provide the requested services to you in an adequate and personalized manner. In all cases, the communication of your personal and confidential information will be subject to obligations of confidentiality and compliance with applicable laws.
Subject to the exceptions and requirements of applicable laws, we will not communicate or disclose your personal information to any other third parties without your consent.
By using our services, you consent to the collection, use, and communication of your personal and confidential information in accordance with this policy. The form of consent may vary depending on the context or the service requested.
Your consent will be requested, among other things:
You can withdraw your consent at any time, subject to certain legal or contractual restrictions.
In certain special circumstances, we may collect, use or disclose personal information without you being informed or having given your consent. Such circumstances exist, among other things, when, for legal, medical or security reasons, it is impossible or unlikely to obtain your consent, or when the information is necessary to conduct an investigation into a possible breach of contract, prevent or detect fraud, or enforce the law.
Before disclosing personal information about another person to us, you must obtain that person's consent regarding the disclosure and processing of that personal information in accordance with the terms of this policy.
Personal information concerning a minor under the age of 14 will not be collected from the minor without the consent of the holder of parental authority or the guardian.
We limit the collection, use and disclosure of your personal information solely for the purposes we have indicated to you. Personal information is accessible to any person who is authorized to receive it within Club Piscine Super Fitness when that information is necessary for the performance of their duties.
If you submit personal information on one of our websites for the purpose of publishing it, we will publish it and may use that information in accordance with the authorizations you grant us.
We may use the personal information collected for the following purposes, among others:
We may disclose your personal information to any of our employees, professional advisors, suppliers, subcontractors or subsidiaries to the extent reasonably necessary for the provision of the requested services and for the purposes set forth in this policy.
Generally, we do not disclose your personal information. Occasionally, we may communicate your personal information to certain suppliers or agents in order to provide the services you have requested from us. In all cases, we comply with the restrictions and requirements provided by law when we disclose your personal information, and this is subject, in certain circumstances, to a written agreement and a security assessment that demonstrates that your personal information is adequately protected and similar to that implemented within Club Piscine Super Fitness.
Your personal information will not be communicated to third parties other than in accordance with this Privacy Policy, except as required or permitted by law, or as ordered by a competent court.
We do not sell your personal information to third parties.
A Privacy Impact Assessment (PIA) on the use of personal information by our services and/or systems is carried out before any personal information is collected by Club Piscine Super Fitness. When transfers are made outside of Quebec, the impact of such a transfer will also be assessed.
The information we collect may be stored, processed and transferred to any country in which Club Piscine Super Fitness or its subcontractors offer their services, in order to allow us to use the information in accordance with this policy.
The information we collect may be transferred or processed in the following countries: the United States of America and certain countries of the European Union.
Personal information you post on our website or submit for publication may be available, via the Internet, worldwide. We cannot prevent the good or bad use of this information by third parties.
You expressly agree to the transfer of personal information described in this section.
We automatically collect certain non-personal information using third-party analytics programs such as Google Analytics to help us understand how our visitors use our web services, but none of this information can identify you. The following information may be collected, stored and used:
The Club Piscine Super Fitness web services and affiliates use cookies. Cookies are small data files stored on your computer or mobile device's memory when you visit a website or use an application. They are used to enhance your user experience by recording certain data. By using the Club Piscine Super Fitness web services, you consent to this use.
We use cookies for the following purposes:
a) Authentication: We use cookies to identify you when you visit and navigate our website and web platforms. The cookies collected for this purpose are used for managing logins and sessions.
b) Personalization: We use cookies to store information about your preferences and allow us to customize the service to your needs. The cookies used for this purpose serve to capture the language used on the Club Piscine Super Fitness websites.
In some situations, one of our services may be provided by an external provider, who could use cookies that will be stored on your computer or mobile device.
You can set your browser or device to refuse cookies or delete them after they are recorded. Please refer to the "Help" section of your browser or device for the necessary instructions. Note that deleting or refusing these cookies could impair your user experience.
For more details, please refer to the cookie management policy available on our website.
When your personal information is no longer necessary, it is destroyed in accordance with the law and our record retention policy. In certain circumstances, we may anonymize the personal information we retain.
Your personal and confidential information is retained, directly or through subcontractors, only for the duration necessary for the requested services and applicable legal and regulatory requirements. We require our subcontractors to adhere to confidentiality commitments and apply policies equivalent to this one. In all cases, access to your personal and confidential information is restricted to the persons for whom access is required in the performance of their duties.
We are responsible for the personal information in our possession or under our control, including information we entrust to third parties to provide the requested service. We require these third parties to maintain this information under strict standards of confidentiality and security.
We adhere to the principles set out in the law. We have implemented policies and guidelines that ensure the protection of your privacy. The person responsible for the protection of personal information oversees this personal information protection policy and the various corporate frameworks.
Our staff is informed and adequately trained on the policies and practices regarding the protection of personal information.
We have implemented several security measures regarding the personal information and confidential data we hold in order to protect them against loss, theft, and prevent unauthorized access, transmission, use or modification of this personal information, particularly through the following subsections:
CLUB PISCINE SUPER FITNESS conducts a privacy impact assessment for any project involving the acquisition, development and redesign of an information system or electronic service delivery that involves the collection, use, communication, retention or destruction of personal information. This assessment documents the legitimate and serious interest in the use of personal information.
The infrastructure and equipment are hosted in a secure environment in a data center located in North America. Where it is impossible to host a solution or service in Quebec, we ensure that security measures equivalent to or greater than those required by this Policy are in place.
Access to the Club Piscine Super Fitness web services is done through a secure transmission channel using an SSL certificate (HTTPS).
Only employees whose tasks require it have access to personal or confidential information. Access to data is logged and monitored.
Our employees and partners are trained and made aware of the importance of protecting your personal information.
The signing by our employees of a confidentiality commitment. Security audits are carried out by specialized information security firms.
CLUB PISCINE SUPER FITNESS ensures physical and technological security for the personal information it retains in order to counter accidental destruction, loss and disclosure, as well as inappropriate destruction.
We retain your personal information as long as necessary for the purposes for which it was collected. We must destroy or anonymize this information in accordance with the law and our retention schedule. When we destroy or anonymize your personal information, we take the necessary measures to ensure its confidentiality and ensure that no unauthorized person can access it during the destruction or anonymization process.
If Club Piscine Super Fitness has reason to believe that a privacy incident involving personal information has occurred and that it poses a risk of serious harm, Club Piscine Super Fitness will promptly inform the Commission d'accès à l'information as well as any person whose personal information is affected by the incident. It may also notify any person or organization that can mitigate this risk, communicating only the personal information necessary for this purpose without the consent of the person concerned. In all cases, a record will document the incident for reference purposes.
You may, subject to any regulatory or contractual restrictions, consult, have corrected or destroyed the personal information we hold about you.
We will provide you with such information within a maximum of 30 days from the date of receipt of the written request and in a structured and commonly used technological format. However, fees may be charged to process your request.
In certain special circumstances, we may refuse to provide you with the requested information. Exceptions to your right of access include the fact that the information cannot be disclosed for legal or security reasons. These limitations are described in the Act respecting the Protection of Personal Information in the Private Sector (CQLR, c. P-39.1).
You can verify the accuracy and completeness of your personal information and, if necessary, request that it be modified. Any request for modification will be processed within the framework of the law.
The user has the right to request the portability of their personal data, held by Club Piscine Super Fitness, to another site.
The user has the right to request the limitation or oppose the processing of their data by Club Piscine Super Fitness, and Club Piscine Super Fitness cannot refuse this request unless it can demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and rights and freedoms of the user.
The user has the right not to be subject to a decision based solely on automated processing if the decision produces legal effects concerning him or her, or significantly affects him or her in a similar way.
We are committed to responding to your questions and concerns regarding the protection of your personal information. If the response does not satisfy you, you can contact the Privacy Officer at the address mentioned below.
Any request or complaint regarding the protection of personal information must be sent to the Responsible for the Privacy Officer at the address below:
Privacy Officer
CLUB PISCINE SUPER FITNESS
888 Boul. Industriel
Bois des Filion, Québec, J6Z 4V1
Email: [email protected]
In the event that the Club Piscine Super Fitness Privacy Officer decides not to respond to a user's request, and the user wishes to challenge this decision, or if he or she believes that one of the rights has been infringed, he or she has the right to communicate with the Commission d’accès à l’information du Québec.
This Policy comes into effect upon its adoption by the Access to Information and Personal Information Protection Committee and may be revised at any time by the Privacy Officer.
Amendments may be proposed by various stakeholders of Club Piscine Super Fitness, which must be submitted in writing to the Privacy Officer.
CLUB PISCINE SUPER FITNESS reserves the right to modify this policy at any time. Any modification will be published on the various web platforms of Club Piscine Super Fitness. Your use of the services following the posting of changes to the policy constitutes acceptance of those changes.
This Policy should be reviewed at least every two years to ensure its relevance given the mission of CLUB PISCINE SUPER FITNESS, the activities of its users, and any substantial changes to legislation or regulatory requirements.
This Policy comes into effect on August 30th, 2024. It cancels and replaces all previous frameworks on this subject.